Returns and Exchanges

Returns and exchanges
Returns for refunds are not possible. However, exchanges are possible within 14 days of receiving your item if the conditions below are met. We can only process exchanges for the same product in the same color. Only size changes are possible. 

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with its tags attached and it must be unworn, unwashed and unstained.

Exchanged items 
To return your product for exchange, you should first book it by contacting customer support to arrange the return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your request.

If you are approved, then your request will be processed and a replacement item will be shipped to you.

Sale items (if applicable) 
Only regular priced items may be exchanged, unfortunately, sale items cannot be exchanged. 

Exchanges (if applicable) 
We only replace items if they are defective, damaged or not the correct size for you. Exchanges are only possible for the same product in the same color. Only size changes are possible. 

Shipping 
To return your product for exchange, you should first book it by contacting customer support to arrange the return. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. A registered and trackable shipping method must be used for returns.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.